How an equipment enquiry moves through Fidara

A laboratory sends an equipment enquiry with quantities, intended use and voltage context. This is where every order starts: the team first asks whether it is a realistic B2B request before anything moves.

Reference

DEMO-Q-104

Lines

2 equipment units + 1 consumable line

Intended use

4 technicians, partial dentures

Voltage context

220–230 V, 50 Hz

Example record — not a live operational record.

Safeguard: Request content only — no payment, no inventory hold and no price commitment at this point.

Specifications are matched against what the supplier actually builds: power, configuration, packaging and anything the enquiry left open gets clarified before a price exists.

Reference

DEMO-T-104

Voltage check

220–230 V, 50 Hz confirmed for all three lines

Clarifications asked

Fixture calibration scope, export carton marking

Quotation readiness

After clarifications close

Example record — not a live operational record.

Safeguard: Stock, certification and lead time are not confirmed before specifications and destination are fixed.

An itemised quote package with payment and shipping items that must be confirmed for each individual order. The supplier's published price and terms are the only source.

Reference

DEMO-Q-104

Items

4 line items, supplier-published pricing

Payment terms

Planned transfer or trade assurance — confirmed per order

Freight & tax

To be confirmed per destination

Example record — not a live operational record.

Safeguard: Nothing is prepaid, no invoice is issued and no price is promised until destination and terms are confirmed; contracts always run under the legal entity, not the demo page.

Once an order is placed, the buyer can see where the goods stand: procurement, inspection, packing and dispatch — each step with the person or station responsible.

Reference

DEMO-F-104

Stage sequence

Procurement → inspection → packing

Owner role

Sourcing agent → QC bench → packing station

Live data

Illustrative only — no live order uses this view

Example record — not a live operational record.

Safeguard: No carrier is selected and no tracking number exists; these records are static illustrations, not a live order tracker.

Anything out of the ordinary — a change, a delay, a damaged item — stops for a human decision. Nothing is auto-approved and the decision is written to an audit trail.

Reference

DEMO-E-104

Example

One line found mispacked during inspection

Human decision

Operator review before dispatch

Audit trail

Decision recorded with reviewer and timestamp

Example record — not a live operational record.

Safeguard: No automatic refunds, no automatic payments and no autonomous AI decision — a named person approves before any action.